Privacy Policy
This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
Information you give us through the contact forms, by email, or on WhatsApp: your name, email address, subject, message, and any details you include about your project. Technical data: we use Plausible Analytics, which collects aggregated, anonymised page-view statistics without cookies or personal identifiers.
2. How We Use Your Information
We use your information to respond to enquiries, deliver and support our services, issue invoices and meet legal obligations, and improve the website.
3. How Messages Reach Us & Third Parties
The contact forms on this site open your own email app or WhatsApp: your message goes from your account directly to us and does not pass through any third-party form service. Online payments, where offered, are handled by SSLCommerz on its own secure pages; we receive only a transaction reference. We do not sell personal data and share it only with such processors and where required by law.
4. Cookies & Browser Storage
This website does not set cookies. It stores your theme and language preference in your browser's local storage; that data never leaves your device.
5. Payment Information
Payments are processed by SSLCommerz, a licensed payment aggregator. Your full card and mobile-banking details are entered on the secure SSLCommerz gateway and are not stored on our servers. We retain only the transaction references needed for invoicing, reconciliation, and record keeping.
6. Data Security
We apply appropriate technical and organisational measures to protect your data, including HTTPS/TLS encryption across the site, and we keep data only as long as necessary. No method of transmission over the internet is completely secure, but we work to safeguard your information.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us using the details below, subject to legal retention requirements for financial records.
8. Changes to This Policy
We may update this Privacy Policy periodically. The current version, with its effective date, is always published on this page.
Contact & Company Details
ExID
Registered Office: 67/A, Aziz Square, Rabindra Sarani, Sector-7, Uttara, Dhaka 1230, Bangladesh
Corporate Office: DIT Project, Merul Badda, Dhaka 1212, Bangladesh
Trade License No.: TRAD/DNCC/047392/2025 · TIN: 110261403992 · BIN: 009193464-0110